Rules and Regulations

Rules and Regulations

Below are the policies that all tenants and their guests must follow. Click the download link read the full policy in Adobe Reader.

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Community Service

The Department of Housing and Urban Development requires every adult resident, with certain exemptions, to perform 8 hours of community service per month. The policy gives definitions for exemptions and self-sufficiency programs. It also discusses the Authority practice of annual determination of compliance with the policy and the consequence of noncompliance.  

Dwelling Lease

Describes the terms and conditions of tenancy. Included, but not limited to, are descriptions of when rent is due and payable, charges for maintenance and excess utilities, security deposits, as well as other terms and conditions of tenancy. The document also lists Authority obligations to the tenant. All household members over the age of 18 are required to execute the lease agreement.

Fair Housing Policy

Outlines the Authority’s position on discrimination in housing leasing, rental, and other disposition of housing and related facilities.

Grievance Procedures

Contains the procedures governing when a resident disputes Authority action/inaction in matters involving the lease, or regulations involving tenant rights, duties, welfare or status Describes the steps and conduct of the grievance hearing.


Describes Authority policy regarding conduct of staff toward fellow employees and members of the public. Violations of the harassment policy may subject offender to disciplinary action, up to and including termination of employment.

No Trespassing Policy

Authority developments are considered private property for the use of tenants and guests. Visitors are authorized to enter a development, but shall go directly to and depart from a tenant’s apartment. Visitors not going to or coming from an apartment or not accompanied by a tenant will be subject to arrest and prosecuted for trespassing.

Privacy Rights

Applicants and program participants are required to sign a release form to permit the Authority to gain access to personal household information for business reasons. Sensitive information is kept in a separate folder marked “confidential.” Requests for access to the information must be approved by the Executive Director, or, in his absence, the Deputy Executive Director.

Reasonable Accommodation

Gives guidance to Authority staff on providing reasonable accommodation to applicants, residents and other program recipients with a disability. Contains statements of eligibility requirements, description of options for the accommodation, and any exclusions from coverage under the policy. Also contains descriptions of barrier-free dwelling units and Authority policy on admission to or transfer into such units.

Sexual Harassment

Describes Authority policy regarding conduct of staff toward fellow employees, residents and applicants, visitors, vendors and members of the public by behavior, language or other means that is sexual in nature. Violations of the policy may subject offender to disciplinary action, up to and including termination of employment.

Violence Against Women Policy

The policy on Violence Against Women sets out the EHA policy regarding domestic violence, dating violence, and stalking.

Smoking Policy

Smoking is not allowed in the resident's apartment after January 1, 2015,smoking is not allowed in common areas, such as halls, stairways, elevators, offices or community rooms. Persons who wish to smoke outside the apartment must do so outside the building at least 25 feet from any entrance. The policy applies to all residents and their visitors. Violations may subject the resident to eviction proceedings. Employees who desire to smoke are prohibited from doing so inside Authority facilities, vehicles and resident apartments.

Transfer Policy

The Authority will permit transfers, either within a development or between developments, to ensure a family is properly housed according to occupancy standards, to further the affirmative housing goals of the Authority, to respond to emergency situations and accessibility needs of residents, and to carry out modernization work in Authority apartments. The resident, except in cases of non habitability of the old unit, is responsible for all moving costs, as well as any charges resulting from the resident’s vacating the old unit. The resident will also be required to pay a security deposit on the new apartment, once that unit has been accepted by the resident.

Admissions and Continued Occupancy

The following policies are the Admissions and Continued Occupancy Policies. Click on chapter heading for the complete policy statement.

Table of Contents

Contains the Table of Contents for Elmira Housing Authority's ACOP

Chapter 1 - Overview

Contains information on Elmira Housing Authority history and objectives, Chapter is an overview of the Program and Plan. This includes the structure of the EHA, the commitment to ethics and service, the history of Public Housing, and Program Basics.

Chapter 2 - Fair Housing and Equal Opportunity

Discusses Fair Housing and Equal Opportunity relating to Nondiscrimination, policies related to persons with disabilities and prohibition of Discrimination Against English Proficiency Individuals.

Chapter 3 - Eligibility

Covers definitions of Family and Household Members, basic Eligibility Criteria,and Denial of Admission

Chapter 4 - Applications, Waiting List and Tenant Selection

Covers the Application Process, Managing the Waiting List and Tenant Selection

Chapter 5 - Occupancy Standards and Unit Offers

Covers occupancy guidelines for the Elmira Housing Authority. Topics include criteria for determining size of unit, exceptions to occupancy standards, and unit offers and refusals.

Chapter 6 - Income and Rent Determinations

Covers determination of Total Tenant Payment (TTP). Topics include Annual Income, exclusions from income,adjusted incomes, permissive deductions, Calculating the Rent, Flat rent choices and Minimum Rents.

Chapter 7 - Verification

Covers the PHA’s procedures and standards for verification of preferences, income, assets, allowable deductions, family status, and when there are changes in family members

Chapter 8 - Leasing and Inspections

Covers tLease Orientation, Security Deposits, Payments,Mandatory Inspections and Inspection results.

Chapter 9 - Reexaminations

This Chapter describes the mandatory Annual Reexamination requirements, interim reexaminations and the recalculating of Tenant Rents

Chapter 10 - Pets

This Chapter explains the PHA’s policies on the keeping of pets in both elderly/disabled projects and family developments and any criteria or standards pertaining to the policy. This policy does not apply to animals that are used to assist, support or provide service to persons with disabilities, or to service animals that visit public housing developments. This chapter discusses Pet deposits and other pet related charges.

Chapter 11 - Community Service

This chapter discusses the mandated requirements for Community Service required by Law.

Chapter 12 - Transfer Policy

This chapter discusses the various types of transfers, both required and requested and the transfer process

Chapter 13 - Lease Terminations

This Chapter describes the PHA’s policies for notification of lease termination and provisions of the lease.This is terminations by the tenant and by the Housing Authority.

Chapter 14 - Grievances and Appeals

This chapter reviews the procedures for appeals by applicants and Tenants. This chapter discusses both formal and informal appeals. This Chapter describes the policies to be used when families disagree with a PHA decision.

Chapter 15 - Program Integrity

This Chapter describes the PHA’s policies for preventing, detecting and investigating errors and Program abuse and the Corrective measures and penalties.

Chapter 16 - Program Administration

This Chapter discusses the establishing of Flat Rents, Debts owed to the Authority, The Public Housing Assessment System (PHAS), and Record Keeping. This Chapter also discusses the Violence Against Women Act (VAWA) with its notification and documentation requirements.


This section gives definitions for terms used in determining rent, miscellaneous housing terms, and terms used in connection with the noncitizens rule.

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737D Reservoir Street
Elmira, New York 14905
(607) 737–7100