Regular Working Hours

7:30am to 4:00pm Monday-Friday

  • Hoffman Plaza: (607) 737–7120
  • Bragg Towers: (607) 737–7130
  • Flannery Apartments: (607) 737–7140

Service After Hours

  • Call (607) 739–1144

Maintenance Staff

Each facility has onsite maintenance staff to provide day-to-day service on work requests, care of building systems and equipment, upkeep of the grounds and preparation of vacant units as these occur.

Individual requests for service to an apartment may be made by contacting the project office to ask for service. Residents are encouraged to be as clear as possible in describing their need for service.

Emergency Service request situations which occur outside of regular working hours are placed through a call to Total Recall at (607) 739–1144.

Emergency service situations take priority over other, more routine requests. Emergencies, include, but are not limited to, a suspected gas leak, a plugged toilet, a furnace or heating system malfunction, or a refrigerator that stops working.

There is no charge to residents for repairs necessary because of normal wear and tear. Breakage and damages due to resident abuse or neglect will be charged to the tenant.


737D Reservoir Street
Elmira, New York 14905
(607) 737–7100